Refund Policy

Thank you for shopping at qcad.org / ribbonsoft.com.

The purchase of digital products, including software or PDF downloads is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

1. Payment + Refund Policy

All transactions for purchase of intangible products, software or PDF downloads are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

Since your purchase is a digital product, it is deemed "used" after download or opening, and all purchases made on qcad.org / ribbonsoft.com are non-refundable or exchangeable. Since the products made available here are intangible and can be tried out before purchasing, there is a strict no refund policy.

RibbonSoft GmbH reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

2. Delivery of Digital Goods (Download Links)

If you do not receive the digital product link upon purchasing, please check your spam folder for the e-mail. You can also recover your download link to get a new e-mail through our website