You can access your purchased software and e-books as well as updates (until one year after purchase) by clicking the download link that was sent to you via e-mail directly after your purchase. Click here to learn about Accessing Downloads / Updates.
Please post all technical questions to our user forum. Feel free to contact us if you have any other questions.
To send us a file, please send an e-mail to [email protected].
European data protection laws prevent us from providing an upload function here.
This is a translation of our relevant privacy statement in German, provided for your convenience.
We are very pleased about your interest in our Swiss company. Data protection has a particularly high value for the management of RibbonSoft GmbH. The use of the RibbonSoft GmbH Internet pages is generally possible without any indication of personal data. However, if a data subject wishes to make use of special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the person concerned.
Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Confederation (Data Protection Act, DSG), every person is entitled to the protection of his or her privacy and protection against the misuse of his or her personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this data protection explanation.
As the data controller, RibbonSoft GmbH has implemented numerous technical and organizational measures to ensure the most complete possible protection of personal data processed via this website. Nevertheless, Internet-based data transmissions can in principle have security gaps, so that absolute protection cannot be guaranteed. For this reason, each person concerned is free to transmit personal data to us by alternative means, for example by postal mail.
We use the following terms in this privacy statement:
The person responsible within the meaning of the Basic Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:
RibbonSoft GmbHBrünigstrasse 1146060 SarnenSwitzerlandE-Mail: [email protected]Websites: https://ribbonsoft.com and https://qcad.org
By using cookies RibbonSoft GmbH is able to provide the users of this website with more user-friendly services, which would not be possible without the setting of cookies.
The person concerned can prevent the setting of cookies by our website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the person concerned deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable under certain circumstances.
The website of RibbonSoft GmbH collects a number of general data and information every time a person or an automated system accesses the website. This general data and information is stored in the log files of the server. The (1) browser types and versions used can be recorded, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-sites which are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information used to avert dangers in the event of attacks on our information technology systems.
When using this general data and information RibbonSoft GmbH does not draw any conclusions about the person concerned. This information is needed (1) to correctly deliver the content of our website, (2) to optimize the content and advertising of our website, (3) to ensure the long-term functionality of our information technology systems and the technology of our website, and (4) to provide law enforcement authorities with the information necessary for law enforcement in the event of a cyber attack. This anonymously collected data and information is therefore evaluated by RibbonSoft GmbH both statistically and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimum level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by the person concerned.
The controller shall process and store the personal data of the data subject only for the period of time necessary to achieve the storage purpose or as provided for in the laws or regulations of the European Union or of any other lawmaker to which the controller is subject.
If the storage purpose ceases to apply or if a storage period prescribed by the European Directive and Regulation Body or another competent legislator expires, the personal data shall be blocked or deleted routinely and in accordance with the statutory provisions.
The data controller has integrated components of Facebook on this website. Facebook is a social network.
A social network is an Internet-based social meeting place, an online community that usually enables users to communicate with each other and interact in virtual space. A social network can serve as a platform for the exchange of opinions and experiences or enables the Internet community to provide personal or company-related information. Facebook enables users of the social network to create private profiles, upload photos and network via friend requests, among other things.
The operating company of Facebook is Facebook, Inc. 1 Hacker Way, Menlo Park, CA 94025, USA. If a data subject lives outside the USA or Canada, the data controller for processing personal data is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Each time one of the individual pages of this website is accessed, which is operated by the data controller and on which a Facebook component (Facebook plug-in) has been integrated, the Internet browser on the information technology system of the person concerned is automatically prompted by the respective Facebook component to download a representation of the corresponding Facebook component from Facebook. A complete overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/?locale=de_DE. As part of this technical process, Facebook obtains information about which specific subpage of our website is visited by the person concerned.
If the person concerned is logged into Facebook at the same time, Facebook recognizes which specific page of our website the person concerned is visiting each time the person visits our website and for the entire duration of the person's stay on our website. This information is collected by the Facebook component and assigned by Facebook to the respective Facebook account of the person concerned. If the data subject clicks one of the Facebook buttons integrated into our website, such as the "Like" button, or if the data subject makes a comment, Facebook assigns this information to the data subject's personal Facebook user account and stores this personal data.
Facebook receives information through the Facebook component that the person concerned has visited our website whenever that person is logged into Facebook at the same time as accessing our website, regardless of whether the person clicks on the Facebook component or not. If the person concerned does not want this information to be transmitted to Facebook in this way, they can prevent it from being transmitted by logging out of their Facebook account before accessing our website.
The data policy published by Facebook, which is available at https://de-de.facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. It also explains which settings Facebook offers to protect the privacy of the person concerned. In addition, various applications are available that make it possible to suppress data transmission to Facebook. Such applications can be used by the person concerned to suppress data transmission to Facebook.
The data controller has integrated components of Twitter on this website. Twitter is a multilingual, publicly accessible microblogging service on which users can publish and distribute so-called tweets, i.e. short messages limited to 280 characters. These short messages can be accessed by anyone, including people who are not registered on Twitter. The tweets are also displayed to the so-called followers of the respective user. Followers are other Twitter users who follow a user's tweets. Furthermore, Twitter makes it possible to address a broad audience via hashtags, links or retweets.
The operating company of Twitter is Twitter, Inc. 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
Each time one of the individual pages of this Internet site is accessed, which is operated by the data controller and on which a Twitter component (Twitter button) has been integrated, the Internet browser on the information technology system of the data subject is automatically prompted by the respective Twitter component to download a display of the corresponding Twitter component from Twitter. Further information on the Twitter buttons can be found at https://about.twitter.com/de/resources/buttons . As part of this technical process, Twitter receives information about which specific subpage of our website is visited by the person concerned. The purpose of integrating the Twitter component is to enable our users to redistribute the content of this site, to make this site known in the digital world and to increase our traffic.
If the person concerned is logged in to Twitter at the same time, Twitter recognizes which specific page of our website the person concerned is visiting each time the person visits our website and for the entire duration of that person's stay on our website. This information is collected by the Twitter component and assigned by Twitter to the respective Twitter account of the person concerned. If the data subject activates one of the Twitter buttons integrated on our website, the data and information transmitted will be assigned to the personal Twitter user account of the data subject and stored and processed by Twitter.
Twitter always receives information via the Twitter component that the person concerned has visited our website if the person concerned is logged on to Twitter at the same time as accessing our website; this takes place regardless of whether the person concerned clicks on the Twitter component or not. If the person concerned does not want this information to be transmitted to Twitter in this way, he or she can prevent the transmission by logging out of his or her Twitter account before accessing our website.
Our website is protected from attacks by the Content Delivery Network (CDN) of Cloudflare, Inc., 101 Townsend Street, San Francisco, California 94107, USA ("Cloudflare"). In a Content Delivery Network, the content of our website is stored on the server of the service and this server distributes this content to you or your browser via a network of regional servers when the website is accessed. The purpose of this is to better ward off attacks, such as DDoS attacks, on our website. In addition, this service enables content to be delivered more quickly.
Since the data traffic on our website runs via servers from Cloudfare, your IP address is also transmitted to Cloudflare. Cloudflare is certified according to the EU-U.S. and Swiss-U.S. Privacy Shield Framework and thus guarantees data processing according to the DSGVO. We have also concluded a data processing agreement with Cloudflare, with which this company documents compliance with appropriate technical and organisational measures.
Legal basis of our use of Cloudflare is art. 6 I (f) DSGVO. Our justified interest results from the fact that we can take security measures against attacks of our website with the service and that large amounts of data can be delivered optimized. The interference with your basic freedoms is minimal, as Cloudflare guarantees the data protection level according to the DSGVO.
The data controller has integrated Klarna components on this website. Klarna is an online payment service provider that enables you to purchase on account or make flexible installment payments. Klarna also offers other services, such as buyer protection or an identity and credit check.
Klarna's operating company is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.
If the person concerned selects either "Purchase on account" or "Installment purchase" as payment options during the ordering process in our online shop, the data of the person concerned will be automatically transmitted to Klarna. By selecting one of these payment options, the person concerned consents to the transmission of personal data required for the processing of the invoice or instalment purchase or for identity and creditworthiness checks.
The personal data transmitted to Klarna is usually first name, surname, address, date of birth, gender, email address, IP address, telephone number, mobile phone number as well as other data necessary for the processing of an invoice or installment purchase. Personal data related to the respective order are also necessary for the processing of the purchase contract. In particular, there may be a mutual exchange of payment information such as bank details, card number, expiry date and CVC code, number of articles, article number, data on goods and services, prices and tax charges, information on previous purchasing behaviour or other information on the financial situation of the person concerned.
The transmission of data is intended in particular for identity verification, payment administration and fraud prevention. The data controller will transfer personal data to Klarna in particular if there is a legitimate interest in the transfer. The personal data exchanged between Klarna and the controller are transmitted by Klarna to credit agencies. The purpose of this transmission is to check identity and creditworthiness.
Klarna also passes on personal data to affiliated companies (Klarna Group) and service providers or subcontractors, insofar as this is necessary to fulfil contractual obligations or the data are to be processed on behalf of Klarna.
In order to decide on the establishment, performance or termination of a contractual relationship, Klarna collects and uses data and information on the payment behaviour of the person concerned to date as well as probability values for their behaviour in the future (so-called scoring). The scoring is calculated on the basis of scientifically recognized mathematical-statistical methods.
The person concerned has the possibility to revoke his/her consent to Klarna to handle personal data at any time. A revocation does not affect personal data that must be processed, used or transmitted for the (contractual) processing of payments.
The data controller has integrated PayPal components on this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which are virtual private or business accounts. In addition, PayPal offers the option of processing virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there is no classic account number. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also acts as a trustee and offers buyer protection services.
The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.
If the person concerned selects "PayPal" as a payment option during the ordering process in our online shop, the data of the person concerned is automatically transferred to PayPal. By selecting this payment option, the data subject consents to the transmission of personal data necessary for the processing of the payment.
The personal data transmitted to PayPal is usually first name, surname, address, email address, IP address, telephone number, mobile phone number or other data necessary for payment processing. For the completion of the sales contract are necessary also such personal data, which stand in connection with the respective order.
The purpose of the transmission of data is to process payments and prevent fraud. The person responsible for the processing will transfer personal data to PayPal in particular if there is a justified interest in the transfer. Personal data exchanged between PayPal and the data controller may be transferred by PayPal to credit reference agencies. The purpose of this transmission is to check identity and creditworthiness.
PayPal passes on the personal data to affiliated companies and service providers or subcontractors, if necessary, as far as this is necessary for the fulfilment of the contractual obligations or the data are to be processed on behalf.
The person concerned has the possibility to revoke his or her consent to the handling of personal data at PayPal at any time. A revocation does not affect personal data that must be processed, used or transmitted for the (contractual) processing of payments.
The data controller has integrated components of Sofortüberweisung on this website. Sofortüberweisung is a payment service that enables cashless payment of products and services on the Internet. Sofortüberweisung represents a technical procedure through which the online merchant immediately receives a payment confirmation. This enables a retailer to deliver goods, services or downloads to the customer immediately after the order has been placed.
The operating company of Sofortüberweisung is SOFORT GmbH, Fussbergstrasse 1, 82131 Gauting, Germany.
If the person concerned selects "Sofortüberweisung" as a payment option during the ordering process in our online shop, the data of the person concerned is automatically transferred to Sofortüberweisung. By selecting this payment option, the data subject consents to the transfer of personal data required for the processing of payments.
In the case of purchase processing via Sofortüberweisung, the buyer transmits the PIN and the TAN to Sofort GmbH. After a technical check of the account balance and retrieval of further data, Sofortüberweisung then makes a transfer to the online merchant to check the account coverage. The execution of the financial transaction is then automatically notified to the online merchant.
The personal data exchanged with Sofortüberweisung is first name, last name, address, email address, IP address, telephone number, mobile phone number or other data necessary for payment processing. The purpose of data transmission is to process payments and prevent fraud. The data controller will transfer other personal data to Sofortüberweisung even if there is a legitimate interest in the transfer. Personal data exchanged between Sofortüberweisung and the controller may be transferred to credit agencies by Sofortüberweisung. The purpose of this transmission is to check identity and creditworthiness.
Immediate transfer passes on the personal data to affiliated companies and service providers or subcontractors, if necessary, insofar as this is necessary to fulfil the contractual obligations or the data are to be processed on behalf of the customer.
The person concerned has the possibility to revoke his/her consent to the handling of personal data at any time in relation to Sofortüberweisung. A revocation does not affect personal data that must be processed, used or transmitted for the (contractual) processing of payments.
The applicable data protection provisions of Sofortüberweisung can be found at https://www.sofort.com/ger-DE/datenschutzerklaerung-sofort-gmbh/.
The data controller has integrated SendOwl components into this website. If you choose to pay by credit card, giropay, iDEAL or SOFORT as part of your order, your contact details will be provided to Concept Den Ltd ("SendOwl") as part of your order.
The personal data exchanged with SendOwl is first name, surname, address, IP address, e-mail address, or other data necessary for the order processing.
The purpose of data transmission is to process payments and prevent fraud. The data controller will provide SendOwl with other personal data even if there is a legitimate interest in such a transfer. Personal data exchanged between SendOwl and the controller may be transferred by SendOwl to credit agencies. The purpose of this transmission is to check identity and creditworthiness.
SendOwl may share personal data with affiliated companies and service providers or subcontractors to the extent necessary to fulfill its contractual obligations or to process the data on behalf of SendOwl.
The data subject has the possibility to revoke his/her consent to the handling of personal data to SendOwl at any time. A revocation does not affect personal data which must be processed, used or transmitted for (contractual) payment processing.
The data controller has integrated Sofort components into this website. If you choose to pay by credit card, giropay, iDEAL or SFORT as part of your order, your contact details will be provided to Stripe Payments Europe, Ltd ("Stripe") as part of your order.
The personal data exchanged with Stripe is first name, surname, address, IP address, e-mail address, or other data necessary for the order processing.
The purpose of data transmission is to process payments and prevent fraud. The data controller will provide Stripe with other personal data even if there is a legitimate interest in such a transfer. Personal data exchanged between Stripe and the controller may be transferred by Stripe to credit agencies. The purpose of this transmission is to check identity and creditworthiness.
Stripe may share personal data with affiliated companies and service providers or subcontractors to the extent necessary to fulfill its contractual obligations or to process the data on behalf of Stripe.
The data subject has the possibility to revoke his/her consent to the handling of personal data to Stripe at any time. A revocation does not affect personal data which must be processed, used or transmitted for (contractual) payment processing.
Art. 6 I lit. a DS-GVO serves our company as a legal basis for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of other services or consideration, the processing is based on Art. 6 I lit. b DS-GVO. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, such as in cases of inquiries about our products or services. If our company is subject to a legal obligation requiring the processing of personal data, such as for the fulfilment of tax obligations, the processing is based on Art. 6 I lit. c DS-GVO. In rare cases, the processing of personal data may become necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our business was injured and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I lit. d DS-GVO.
Finally, processing operations could be based on Art. 6 I lit. f DS-GVO. Processing operations which are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and fundamental freedoms of the data subject do not predominate. Such processing operations are permitted to us in particular because they have been specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the person concerned is a customer of the person responsible (recital 47 sentence 2 DS-GVO).
Bases the processing of personal data on Article 6 I lit. f DS-GVO, our legitimate interest is the conduct of our business activities for the benefit of all our employees and shareholders.
The criterion for the duration of the storage of personal data is the respective legal retention period. After the deadline has expired, the corresponding data will be routinely deleted unless they are still required for contract fulfillment or contract initiation.
We will inform you that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual regulations (e.g. information on the contractual partner).
It may sometimes be necessary for a contract to be concluded for a person concerned to provide us with personal data, which must subsequently be processed by us. For example, the person concerned is obliged to provide us with personal data when our company concludes a contract with them. Failure to provide personal data would mean that the contract with the data subject could not be concluded.
The data subject must contact one of our employees before the data subject provides personal data. Our employee informs the data subject on a case-by-case basis whether the provision of personal data is required by law or contract or is necessary for the conclusion of a contract, whether there is an obligation to provide the personal data, and what consequences the non-availability of the personal data would have.
As a responsible company, we do not use automatic decision-making or profiling.
This privacy statement was created by the Privacy Statement Generator of Cancellarius AG (http://www.cancellarius.ch) Switzerland in close cooperation with DGD Deutsche Gesellschaft für Datenschutz GmbH.